Help centre

Alternaleaf patient guide

• Getting started

  • Holiday service information
  • Contact Alternaleaf
  • Regulations and approvals
  • Technical support

• Patient portal

  • Managing your account
  • Your patient portal explained

• Consultations

  • How consultations work
  • Managing consultations

• Payments and concessions

  • Order payments
  • Consultation payments
  • Concession benefits
  • Healthcare claims
  • Promotions

• Prescriptions and medications

  • Medication
  • Understanding prescriptions
  • Prescriptions and the law

• Orders and deliveries

  • Ordering process
  • Managing your orders
  • Delivery process
  • Delivery issues