At Alternaleaf, your security is our top priority.
Be cautious of messages or calls claiming to be from Alternaleaf staff that ask you to:
- Share passwords
- Transfer money
- Provide card details
Scammers are becoming increasingly sophisticated. They may attempt to obtain your personal information through:
- Text messages with suspicious links
- Investment scam offers
- Fake technical support requests
How to Protect Yourself
We will never ask for sensitive information via email, SMS, or phone
If you receive a request for personal details, it's likely a scam.
Verify suspicious communications
Don't respond directly to questionable messages. Instead, report them to our team through the Alternaleaf Help Centre.
Check email authenticity
Be suspicious if an email:
- Comes from an unusual address
- Contains spelling errors
- Looks different from normal Alternaleaf communications
What to Do If You Suspect a Scam
If you receive any suspicious emails, phone calls, or text messages:
- Do not take any action
- Contact us immediately
- Submit a report through the Alternaleaf Help Centre
Additional Tips for Avoiding Scams
Exercise Caution with All Communications
- Don't automatically trust any email message, even if it contains familiar logos or personal information
- Be especially cautious of messages that request immediate action
- Verify the legitimacy of communications by contacting the company directly through official channels
Protect Your Personal Information
- Limit the personal data you share publicly on social networking sites
- Remember that scammers collect information from online sources to make their communications seem more legitimate
- Never provide personal information in response to an unsolicited message
Be Skeptical of Attention-Grabbing Content
- Be wary of emails that use popular topics or celebrity gossip to catch your attention
- Find your news on reputable, familiar sites rather than clicking links in random emails
Handle Attachments with Care
- Be certain of attachments before downloading them
- Verify with the sender that they actually sent you a link or attachment, especially if unexpected
- When in doubt, don't open attachments or click links
Remember: Taking a few extra moments to verify the legitimacy of communications can save you from significant financial loss, identity theft, or credential compromise.