As with any medical prescription, you are only able to order the specific products that your Alternaleaf doctor has prescribed to you, as well as TGA-registered vaping devices that are listed on the Australian Register of Therapeutic Goods (ARTG) and accessories.

Ordering through our partners at uMeds simplifies the process, by separating the products you can order from those that are currently unavailable. A detailed explanation will be provided in the event that medications are unavailable. 

You can find more information about the products you’ve been prescribed in your patient portal. If you have any questions or concerns about your medication or usage, we can organise a complimentary call with one of our nurses. Please contact Alternaleaf to request this. 

Prescription

To view your active prescriptions, including information about dosage, repeats and interval times, follow the steps below:

1. Login to your Patient Portal.
   
   
2. Select “Prescriptions” from the left navigation menu.
   
   
   
   
3. You can use the dropdown arrow to the right of the medication name to see more details about your prescription.
   
   
   
   
4. Here you can view your prescription details and medication dosage information.
   
   
   
   

Products

You’ll only be able to see the specific products that you’ve been prescribed in your patient portal. These are displayed with plain packaging which is standard for prescription medication.
To find product details and usage instructions, follow the steps below:

1. Login to your Patient Portal.
   
   
2. Select “Medicine information” from the left navigation menu.
   
   
   
   
3. All of the products that your Alternaleaf doctor has prescribed to you will be displayed. Select a product to view more information about it.
   
   
   
   
4. You’ll now be able to see detailed information about the product, as well as usage instructions.

If you have any questions about different formulations or other options available, your Alternaleaf doctor is the best person to speak to. They can provide guidance on suitable alternatives and discuss which medications align best with your treatment needs.