Help centre

Contact Alternaleaf

If you’ve searched our Help Centre and can’t find what you’re looking for, you can contact our support team through the options below. 

 

Message us

Use the messaging icon displayed here in the bottom corner of the Alternaleaf Help Centre to start a direct messaging conversation with our support team. Available Monday to Friday, from 9am to 6pm (AEDT).

Or you can log in to your patient portal and use our messaging service Monday to Friday, from 9am to 9pm (AEDT).

 

Online Form

For enquiries outside of hours you can submit a request by filling out our online form. There are multiple contact options available whether you've got a general enquiry or a specific question regarding your consultation.

Our support team is available to respond to online form requests 7 days a week. We will get back to you within 24 hours. 

 

Email

Send your queries to info@alternaleaf.com.au.

In your email, please include the following details: 

  • your full name
  • short description of your query

Our support team is available to respond to emails 7 days a week. We will get back to you within 24 hours.