Medication delivery is managed by our partner uMeds. uMeds uses a range of shipping services to send orders securely to residential and business addresses, as well as PO boxes. For more information, please visit the uMeds' website.
Delivery timeframe
For information around delivery timeframes, please visit our partner uMeds' website.
Shipping costs
For information around shipping costs, please visit our partner uMeds' website.
Shipping address
All orders will be shipped to the address listed on your profile, which can also be updated during checkout.
To change your delivery address, follow the steps below:
- Login to your Patient Portal.
- Select “Profile” from the left navigation menu.
- Start typing your new address in the required field.
- Select your address from the dropdown options. If you can’t find your address, choose the option “Enter address manually”.
- Choose “Update Profile”.
Track your order
To track your order, please visit the uMeds' website. You will be able to track your order directly from there, or via the uMeds' chatbot.
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